If Bake Lab+ isn't right for you, you can request a full refund within 30 days of your order date — no explanation needed. This applies to your first payment on a monthly or yearly membership.

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request one, visit paddle.net and look up your order using the email address you used at checkout, or reply to the receipt email Paddle sent you. You can also contact us and we will pass the request on.

Cancelling and refunding are different things. You can cancel at any time using the “Manage membership” button on the Bake Lab+ page: future renewals stop and your membership stays active until the end of the period you have already paid for. Recipes you saved or generated stay in your account after cancelling.

For renewal payments outside the 30-day window we look at each request individually and will happily refund a recent renewal that you did not intend to make. Paddle's own refund policy also applies, and nothing here affects statutory rights you may have where you live.